Refund policy
Elevae & Co is a product discovery and referral website. We curate products we think our customers may enjoy and provide links to third-party retailers and marketplaces where those products can be purchased.
Elevae & Co does not sell, process payments for, or fulfill the products featured on our website. When you select a product, you may be redirected to a third-party retailer or marketplace to complete your purchase.
All purchases are subject to the policies of the retailer or seller where the transaction is completed. This includes returns, refunds, exchanges, cancellations, shipping, warranties, and customer service.
If you need assistance with an order, return, exchange, or refund, please contact the retailer or seller from whom you purchased the product.
Return eligibility, return periods, shipping costs, refund processing times, and other terms may vary by retailer or seller. We recommend reviewing the applicable retailer's policies before completing your purchase.
Elevae & Co is not responsible for processing returns, issuing refunds, replacing products, or resolving order-related issues for purchases made through third-party websites.